Silence isn’t always a bad sign on a conference call… I know that it can be nerve-racking when participants aren’t…
TeleConferencing
Without the traditional face-to-face business connection, it’s important that virtual meetings run smoothly. Conference calls are a productive way to…
How does your audio quality stack up? Google said on its company blog, “One of the biggest challenges to a…
In a blog written by one of our partners at WESTUC wrote about how call center scripts often have…
Original Post by Kevin McMahon Ring…ring…ring…oh great, it’s that annoying salesperson from Acme Inc. that won’t stop calling. You’ve ignored their…
Original Post by Dennis Collins In a recent column for Harvard Business Review (HBR), organizational psychologist and leadership guru Roger Schwarzshares…
Original Post by Sydney Warren As the world’s most talented athletes gather in Rio this summer to fight for the gold,…
Original Post Andrea Duke We’ve all had to endure a bad conference call. From the unprepared attendee to late callers and…
Original Post Melissa Coen By now, the average company is using some variety of unified communications (UC) solution, as the technologies…
Original Post by Melissa Coen By now, the majority of companies have implemented some kind of hosted service, whether it be…