TORONTO – (November 1, 2020) Momentum Conferencing, a subsidiary of Wish Collaboration, and one of Canada’s leading collaboration service providers, has completed its acquisition of Conferencing Link’s Canadian clients. Under the agreement, Conferencing Link is transitioning its existing audio-conferencing customers in Canada to Momentum.
Under the new deal, Conferencing Link clients will have access to a higher level of customer care including dedicated account managers, enhanced customer support, extended global access numbers, as well as access to Wish Collaboration’s leading edge web conferencing and streaming services.
“We are thrilled to have the opportunity to provide our services to Conferencing Link’s customers and anticipate a seamless transition.” says Wish Collaboration President Frank Gorkis. “These new clients will be delighted with the full range of services available to all Wish Collaboration customer including our 8 to 8 support infrastructure, detailed billing and click-to-play invoice process.”
For Conferencing Link audio customers, there will be no change to their conferencing platform with all dial-in numbers, moderator and participant codes remaining the same, as well as access to their online reporting portal. The Momentum team is currently reaching out to Conferencing Link clients to review their accounts, and ensure they have the necessary information to utilize the service going forward.
The deal further establishes Wish Collaboration’s position as one of North America’s leading providers of collaboration services.
“We are proud to support productivity for Canadian businesses and add Conferencing Link audio conferencing clients to the long list of satisfied Wish Collaboration customers across North America,” says Frank Cianciulli, Chairman and CEO of Wish Group, Wish Collaboration’s parent company. “Collaboration tools have never been more important, and we believe Conferencing Links customers will quickly come to recognize the benefits of our enhanced levels of service.”
ABOUT WISH COLLABORATION:
Wish Collaboration is a communication solutions company that partners with the leading conferencing service providers in the market, delivering best-in-class, state-of-the-art business communication tools. This means Wish Collaboration is not beholden to any one partner. Wish Collaboration consults with clients to determine the best possible solution, maximizing business efficiencies and delivering a proven lift to overall productivity and cost savings.
MEDIA CONTACT
Peter Vamos
pvamos@wishgroup.ca
CUSTOMER SERVICE
1-888-551-5925×2
