6 Steps of Transitioning to Unified Communications
West Unified Communications has been helping enterprises, with hundreds or thousands of employees, transition to Unified Communications for over a decade and our experience has shown that there are some very clear “best practices” that ensure success.
Step 1: Assemble a Team and Assign a Leader
Unified Communications can benefit the entire organization – so before you begin, assemble a team that can represent all constituents. Leading this team should be a single Project Manager, who has the authority to make decisions on behalf of the enterprise and the responsibility to oversee the move to unified communication.